Sales Administrator

At Green Building Renewables we are growing rapidly and are looking out for a Sales Administrator to join our team as we form a nationwide network of renewables installers across England.

Due to the swell of demand for renewables and exciting company acquisitions, we require a friendly and energetic Sales Administrator with a keen desire to learn to work with our Sales Team at our York office covering sales in Yorkshire including Harrogate, Leeds, Doncaster and Wakefield.

We are looking for someone who is ready to grow, offer assistance to others and support the sales team to meet our ambitious sales targets and desire to deliver sustainable energy to homes and business across England.

So, do you possess problem solving skills and have a desire to work within a growing team? Are you a good communicator and organised? Are you a real team player that is keen to help customers achieve their goals of becoming more energy independent whilst growing the business and benefiting from a range of benefits? If so, we want to hear from you.

Job Purpose

The role of the Sales Administrator requires an individual to take responsibility for a range of administrative duties. The appointee will be responsible for providing support with new customers enquires, preparing estimate quotations and arranging surveys, sales administration and supporting the business marketing. The role will include working closely with our ever expanding team in York. The appointee must be confident with Maths and English and be able to multi task. The appointee must have a confident manner and be able to communicate clearly and effectively.

Key responsibilities

• Customer service – The Sales Administrator is required to answer incoming calls for the sales team, be able to confidently understand the customer needs and handle the call effectively. Being able to respond to customer emails and web enquires as needed within the specified time frame.
• Sales administration – Sending out initial new business estimates to customers, logging customer details and interactions onto CRM and quotes to the system when completed. Booking survey visits, following up all sales leads from enquires to survey visits.
• Administration duties – Preparation of quotes for surveyors, sending out customer order confirmations. Be able to work with other department team members to prepare pre installation applications.
• Media duties – Creating social media posts, providing support to the team for marketing campaigns and events.

Education & qualifications

Essential

• Experience of Microsoft 365 packages especially Outlook, Word and Excel.
• Customer service experience from any Industry.
• Excellent communication and interpersonal skills, with the ability to build good relationships within a team and with the general public.
• Excellent organizational skills with attention to detail.
• Confident in multitasking and working as part of a team also unaided to complete tasks.
• Willing to learn with a professional and friendly disposition.

Desirable

• Experience of Xero
• Experience of Hubspot
• Experience of Odoo, CRM or ERP systems
• Experience of Renewable Technologies or the construction system.

Work Experience

Essential

• Customer service experience – 1 year.
• Office experience – 1 year.

Desirable

• Renewable technology/construction sector – 1 year.
• Sales experience – 1 year.
• Media experience – 1 year.