Assistant Operations Manager

Assistant Operations Manager wanted at Green Building Renewables YORK. We are growing rapidly and are looking out for people to join our team as we form a nationwide network of renewables installers across England.

Due to the swell of demand for renewables and exciting company acquisitions, we require an experienced Assistant Operations Manager to join our York Head Office.

So, are you proactive and diligent enough to fulfill this role? Are you a team player who is keen to progress? If so, we want to hear from you.

Job Purpose

We are looking for an Assistant Operations Manager to report directly to the Operations Manager and leads the York operations team across the Yorkshire region. The role requires a proactive and diligent approach to priority management and stakeholder engagement. Demonstrating strong technical knowledge and operational awareness, the Assistant Operations Manager will support and lead internal administrators in ensuring efficient planning and allocation of work across the technical department.  This is an autonomous role working closely with the Operations Manager developing opportunities across the Yorkshire region and in providing a safety focused, high values installation team.

Key responsibilities

• Coordinates the activities of the daily operations of the team and the installation team.
• Ensures the team are operating as efficiently as possible.
• Manages work in progress and job statuses through to completion and commissioning.
• In line with the Operations Manager, supports & develops the skills and competencies of the team through 121s, appraisals and training.
• Provides regular feedback ensuring the team develop and identify talent for future career progression..
• Ensures people resources are effectively planned and managed – holiday approvals and absence management plans in place.
• Provides support to the Technical Manager, assisting with faults and call outs.
• Collaborates with the site team to ensure site preparations are complete.
• Ensures accurate information is collated for the commissioning paperwork.
• Develops detailed knowledge of construction, building fabric and renewable technology.
• Manages stock ordering and delivery processes, being able to forecast stock levels in the ordering process.
• Collaborates closely with sales to ensure that the installation information is accurate.
• Liaising with the finance team to ensure that accurate information is collated for commissioning paperwork.

Education & qualifications

Essential

• 5 GCSE grades A-C or further education
• Microsoft Office 365 packages.
• Demonstrate technical experience within Electrical or Plumbing/Gas fields.
• Computer literate in MS Office suite and online interactive specification portals.
• Account management & planning.
• Business development.
• Customer value management .
• Market, industry and competitive knowledge.
• Strategic planning.

Essential Values

• Upholds the values of the organization, acting with professionalism and integrity when dealing with people.
• Develops a team mindset by managing team dynamics and minimising conflicts.
• Builds strong teams with a shared goal around the mission and vision of the organization.
• Supervises team members remotely, knowing how to identify and handle any sensitive situations which may arise.
• Uses own initiative and is self-motivated, working without the need for supervision.
• Demonstrates ‘emotional intelligence’ by having the capacity to be aware of, control and express one’s emotions in order to handle interpersonal relationships with empathy.
• Is able to identify problems and facilitates a process to solve problems and resolve issues.
• Deploys a structured communication process to filter information throughout the organization, with excellent verbal and written skills
• Delegates effectively by knowing the capabilities of team members – learning to trust and develop line reports.
• Acts as a change agent, embedding a continuous improvement mindset within the team, identifying change projects and an appetite for excellence
• Effective coach and mentor by inspiring and motivating others to learn how to build on their strengths and improve weaknesses.

Desirable

• Electrical Qualification
• Plumbing Qualification
• Experience in Renewable technologies
• Experience of HubSpot, ODOO & Xero
• Experience of Stock control and ordering systems
• Knowledge of renewable energy solutions

Work Experience

Essential

• 2+ years of supervisory experience in a leadership capacity
• 3+ years of experience within a Electrical/Plumbing discipline
• Can demonstrate Coaching or Senior Engineer experience
• Knowledge of construction, building fabric and renewable technology

Desirable

• Plumbing
• Electrical
• Renewable Technology
• Project Planning and Management
• IOSH or demonstrable H&S training/awareness
• Fork lift operation experience
• Performance Management skills